Introduction
At Corve St Dental ("we", "our", "us"), your privacy is a top priority. We are committed to protecting the confidentiality, integrity, and security of the personal information we collect from our patients, website visitors, and anyone who interacts with our practice. This Privacy Policy outlines the types of personal data we collect, how we use it, the steps we take to protect it, and the choices you have regarding your information.
We may collect and process the following types of personal information: Personal Identification Information: Full name, date of birth, address, phone number, email address. Medical and Dental History: Past and current health conditions, medications, allergies, treatment plans, X-rays, clinical notes. Financial Information: Insurance details, billing information, payment history. Digital Interaction Data: IP address, browser type, device information, website usage analytics via cookies and third-party tools. Multimedia Content: Photographs or videos of your treatment, before-and-after images, and other visual records (only with your written consent).
Your data is used for legitimate medical, administrative, and business purposes, including: Scheduling and managing appointments. Delivering high-quality dental care and treatment. Coordinating care with other healthcare providers, specialists, or insurers. Processing insurance claims and payments. Internal record-keeping and quality control. Complying with legal and regulatory obligations. Improving our website and digital services. Marketing and promotional purposes (only with prior, written consent).
We may share your information with: Licensed dental and medical professionals involved in your care. Insurance companies and third-party billing providers. Legal or regulatory authorities as required by law. IT providers, analytics services, or marketing agencies acting under our direction and bound by confidentiality. We do not sell, rent, or lease your personal data to third parties.
Corve St Dental employs industry-standard technical and organizational security measures to protect your data against unauthorized access, loss, misuse, or alteration. These measures include: Encrypted patient records Secure socket layer (SSL) technology for online transactions Restricted access to personal data within our practice Regular staff training on privacy practices
We retain patient information for as long as necessary to fulfill the purposes outlined in this policy, and in accordance with applicable laws governing medical record retention.
You have the right to: Access, correct, or update your personal information. Request deletion of your data (subject to medical and legal requirements). Withdraw consent for marketing or non-essential data use. Request a copy of your medical record. File a complaint with a data protection authority if you believe your rights have been violated.
Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and assist in marketing efforts. You can manage your cookie preferences through your browser settings.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the effective date. We encourage you to review this page periodically.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: receptionist@corvestdental.co.uk
Phone: 01584 872892
Address: 7 Corve St Ludlow, Shropshire SY8 1DB